Return

Cancel an order

If you wish to cancel your order, reach out to us at hello@bishybishybash.com within 24 hours of placing your order. Please note that we fulfill orders rather quickly, and if an order has already shipped out, we won’t be able to process the cancellation request.

Return an order

At Bishy Bishy Bash, our wish is that all our customers are happy with their purchase, but we understand if you need to make a return. We will accept unused items with original packaging for returns within fifteen (15) days of purchase on the Bishy Bishy Bash website. All decisions on returns and refunds are at the sole discretion of Bishy Bishy Bash.
Please note that the items will have to be returned to our warehouse in Brampton, ON at the customer's own expense. We cannot re-imburse any shipping costs at this time.

If you wish to make a return, please reach out to us using the form below

RETURN AND REFUND QUERY

Exchange an order

Unfortunately, we do not have an exchange policy at this time. You will need to first return the item you do not want using the form above, and then place a fresh order for what you would like.

Refund policy

Please keep in mind that once your returned product reaches our warehouse, we will check the quality of the products to ensure they meet our return policy standards. After the quality check is complete, it may take up to 14 business days for the refund to be issued. Once the refund is issued, you will receive a refund confirmation via email. Please note that refund times may vary depending on the different payment providers. The refund is issued on the same payment method used to make the original purchase. If your order has been sent to a destination within Canada, all sales taxes will be refunded. For international orders, custom duties and taxes are non-refundable.
Shipping costs will be non-refundable for all orders.